CH004 — David Kim
1 / 5- Review alert and scope entitiesRunning…
Reads your data. Follows your SOPs. Ships dispositions your QA, partner bank, and examiner sign off on.
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Today's reality
Option A
Hire and outsource. Cost climbs. Quality drifts.
Option B
Lean on rules and models. Typologies slip through.
Both leak money. Neither scales with your queue.
The answer
AI agents that investigate every fraud, dispute, and AML case end-to-end. Cited evidence. Audit-ready. Every review feeds the next thousand.
The agents
One agent per discipline. One evidence layer. One audit trail. One QA loop.
Detect coordinated activity before it scales.
Clusters transactions, devices, and entities. Surfaces fraud rings days ahead of rules.
Read moreDetect coordinated activity before it scales.
Clusters transactions, devices, and entities. Surfaces fraud rings days ahead of rules.
Investigate every case end-to-end.
Triages chargebacks, disputes, and 1P/3P fraud. Every decision cited. QA and partner banks sign off.
Onboard, monitor, and adjudicate merchants.
Reads websites, beneficial-owner filings, and transactions. Underwrites new merchants. Watches your book against policy.
Every TM alert and screening hit, investigated.
Triages TM alerts. Adjudicates sanctions, PEP, and adverse-media hits. SAR-ready narratives, cited to source.
Reply to holds, denials, and appeals on-policy.
Drafts customer messages and runs appeals end-to-end inside Zendesk, Intercom, and Pylon. Tipping-safe and audit-ready.
Turn unstructured artifacts into structured data.
Reads PDFs, webpages, and screenshots. Enriches from public sources. Normalizes to your schema and lands cited rows in your warehouse.
How it works
Every case your QA team reviews refines the next thousand. Each disposition becomes a labeled example for the rest of your detection stack.
Case arrives
Agent investigates
Human QA review
Customer follows up
Reviews become labels
Cases land from any source system. Disputes, chargebacks, ATO escalations, TM alerts.
Cases land from any source system. Disputes, chargebacks, ATO escalations, TM alerts.
Roe walks your SOP line by line. Each step is checked, cited, or escalated against the evidence Roe pulled.
Your analysts spot-check edge cases. Their corrections become memory Roe carries into every future case.
When a customer responds to a disposition, Roe's support agent reads the case file and drafts the next step.
Every disposition and correction feeds labeled cases back into your rules and ML. Detection stays current with the typologies you actually see.
Integrations
Roe is a layer, not a replacement. It reads where your data already lives and posts back where your team already works.
Sanctions, PEP, adverse media, KYC and KYB, business filings, credit signals.


Reads your customer, transaction, and case data where it already lives.


Posts cited dispositions and SAR-ready narratives back to your case manager.



Joins customer records, internal apps, and operator workflows in the same case file.

Drafts customer responses and runs appeals inside the inbox your team already uses.


Roe runs as a browser agent on top of legacy consoles, partner portals, and internal tools. Same investigation, same audit trail, no integration lift.
By the numbers
Aggregated across live customer deployments. Fraud, dispute, AML, and KYB workflows. Benchmarks available under MNDA.
Day-one accuracy on production cases
Benchmarked against analyst-graded ground truth
Cost reduction vs offshore fraud ops
Customer cost-per-case studies, 2025
Faster time-to-disposition
Median across fraud, dispute, and AML reviews
Fastest time to first production decision
Across deployments completed in 2025
In production
Roe runs inside card networks, BNPL leaders, marketplaces, and crypto-native compliance teams. Where the alert volumes and the regulatory stakes are highest.
“Roe is essential for our complex risk workflows and provides invaluable components to enhance our robust risk detection system.”

“Roe has scaled our compliance operations. Cost is down, accuracy is up, turnaround is faster. An outstanding partner.”

By industry
Every deployment ships with the typologies, policies, and audit formatting your team and your regulator already work to.
Typology-tagged labels for first-party fraud and ATO. Trains your transaction model.
Fraud labels for the consumer model. End-to-end underwriting for the merchant book.
Scam, phishing, and fraud-ring labels your ML team can train on.
Fraud reviews and KYC at peak-event volume. Multi-state regulator-ready.
Commercial underwriting and continuous policyholder monitoring. Cited every step.
EDD and transaction investigation. Examiner-ready audit, single-tenant deploy.
Why Roe
Reads structured and unstructured evidence. Follows your SOPs. Produces a cited disposition your QA and examiner sign off on.
Summarize the alert. Decision stays with the analyst.
Investigate until a defensible disposition is reached.
Black-box outputs with no auditable reasoning trail.
Every claim cites the field, document, or query that produced it.
Single-modality. Structured tables or text only, never both.
Multimodal. SQL across your warehouse plus PDFs, images, websites, socials, and call recordings, all reasoned together.
Static models. Improvements take manual retraining cycles.
QA feedback re-tunes policy alignment continuously.
Shared SaaS data plane. One audit log per tenant.
Single-tenant VPC. Customer-managed keys. Per-case audit log.
Blog & Newsroom
Why KYC alone can't stop what's coming, and what to do about it.
The values of an AI-native engineering team.
How AI agents are transforming financial-crime investigations.
Security & governance
Deployed inside heavily examined financial institutions. Roe fits inside your model governance like any other production model.
Visit our trust portalAttestations
Deployment options
No training on customer data. Configurable retention. Customer-managed encryption keys available on request.
Private VPC deployment on AWS, GCP, or Azure. Data plane never leaves your environment.
Granular permissions across data, agents, and dispositions. SSO and SCIM provisioning out of the box.
Every prompt, source, and decision is logged immutably and exportable to your GRC system.
SOPs and prompts are git-tracked. Roll back any change and replay historical cases against either version.
Model documentation, validation evidence, and challenger-model support designed for SR 11-7-style governance.