Teams · Operations
Capacity shouldn't mean another BPO contract. The Fraud Investigation Agent handles L1 at a fraction of offshore cost. QA-grade output. No new pane. No rip-and-replace.
What you get
Every for risk & compliance operations deployment ships with the same evidence-first reasoning, audit trail, and policy fit as the rest of Roe.
$0.70 to $1.20 per investigation versus $7 to $12 offshore. Same SOP. Same audit trail. Predictable unit economics as volume grows.
Agent volume scales with the queue, not with hiring cycles. No more BPO ramp-up windows or holiday capacity crunches.
Every disposition arrives with cited evidence. Your second line spot-checks instead of redoing the work. QA scores rise as volume rises.
Sits on top of your existing case management. Four-week integration. No new pane to learn. No new vendor risk review.
How it works
Shadow-run against historical cases to validate quality and unit economics.
Roe takes the L1 queue at a fraction of offshore cost. Your team focuses on escalations and oversight.
Capacity flexes with volume. The QA feedback loop sharpens alignment week over week.
Cost reduction vs offshore L1
Median integration time
Dispositions with cited evidence