Legal

Terms and Conditions

Last updated April 26, 2026

We are Roe.ai Inc. ("Company," "we," "us," "our"), a company registered in California at 2261 Market St ste 5680, San Francisco, CA 94114, United States. We operate the website https://www.getroe.ai, https://app.roe-ai.com, https://docs.roe-ai.com, and any other related products and services that refer or link to these legal terms (the "Services").

Roe provides AI investigators that automate the research side of fraud and AML investigations across structured and unstructured data.

These Terms constitute a legally binding agreement between you and Roe.ai Inc. concerning your access to and use of the Services. By accessing the Services, you agree to be bound by all of these Terms. If you do not agree, you must discontinue use immediately.

The Services are intended for users who are at least 18 years old. We may modify these Terms from time to time and will indicate the change by updating the "Last updated" date.

1.Our services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. The Services are not tailored to comply with industry-specific regulations such as HIPAA or FISMA, except as expressly stated in a separate written agreement.

2.Intellectual property

We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, software, designs, text, photographs, and graphics ("Content"), as well as the trademarks, service marks, and logos contained therein ("Marks").

Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and to download or print Content for your personal, non-commercial use or internal business purpose. All other rights are reserved.

By submitting any feedback, suggestion, or idea ("Submission") through the Services, you agree to assign to us all intellectual property rights in such Submission. We may use Submissions for any lawful purpose without compensation to you.

3.User representations

By using the Services, you represent and warrant that all registration information is true and accurate, that you have legal capacity to agree to these Terms, that you are not a minor in your jurisdiction, that you will not use automated means to access the Services, and that your use will not violate any applicable law.

4.Account registration and security

You may be required to register to use certain Services. You agree to keep your password confidential and are responsible for all activity on your account. We reserve the right to remove or change usernames we determine to be inappropriate.

5.Purchases, subscriptions, and renewal

All payments are in US dollars. You agree to pay all charges at the prices in effect for your purchases and authorize us to charge your chosen payment provider. Subscriptions automatically renew until canceled. You may cancel at any time, with cancellation taking effect at the end of the current paid term.

We may change prices from time to time and will communicate any price changes in accordance with applicable law.

6.Prohibited activities

You may not access or use the Services for any purpose other than that for which we make the Services available. You agree not to:

  • Use the Services in any way that violates applicable law or regulation, including the Gramm-Leach-Bliley Act (GLBA).
  • Decipher, decompile, disassemble, or reverse engineer any of the Services' software, except as permitted by applicable law.
  • Use any automated system, including bots, scrapers, or scripts, to access the Services without authorization.
  • Attempt to bypass any measures designed to prevent or restrict access to the Services.
  • Interfere with, disrupt, or create an undue burden on the Services or the networks connected to them.
  • Upload or transmit malicious code, viruses, or any material designed to damage the Services or other users.
  • Use the Services to compete with us, or to develop a competing product or service.
  • Engage in unauthorized framing, linking, or scraping of the Services.

7.Privacy

Please review our Privacy Policy at /privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Terms. The Services are hosted in the United States; if you access them from another region, you consent to your data being transferred to and processed in the United States.

8.Term and termination

These Terms remain in full force while you use the Services. We reserve the right, in our sole discretion, to deny access to and use of the Services to any person for any reason, including for breach of these Terms or applicable law. We may terminate your account at any time, without warning, in our sole discretion.

9.Modifications and interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time, without notice. We cannot guarantee the Services will be available at all times and are not liable for any loss caused by your inability to access or use the Services during any downtime.

10.Governing law

These Terms and your use of the Services are governed by the laws of the State of California, without regard to its conflict of law principles.

11.Dispute resolution

The parties agree to first attempt to negotiate any dispute informally for at least thirty (30) days. If unresolved, the dispute will be finally and exclusively resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association ("AAA"), to take place in San Mateo, California. Any dispute brought in court rather than arbitration shall be commenced in the state and federal courts located in San Mateo, California.

Any arbitration shall be limited to the dispute between the parties individually. To the full extent permitted by law, no class arbitration or class action is permitted.

12.Disclaimer

THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

13.Limitations of liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES. OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO THE CAUSE OF ACTION ARISING.

14.Indemnification

You agree to defend, indemnify, and hold us harmless from any loss, damage, liability, claim, or demand made by any third party due to or arising out of your use of the Services, breach of these Terms, or violation of the rights of any third party.

15.Contact

For questions about these Terms, contact Roe.ai Inc. at 2261 Market St ste 5680, San Francisco, CA 94114, United States or email legal@roe-ai.com.